Posted by John Biggs on Tue, Feb 14, 2012
Get the Inside Scoop from Top Microsoft Executives!
Microsoft are excited to announce that this year’s Convergence® 2012 keynote speakers will be Microsoft Chief Operating Officer Kevin Turner and President of Microsoft Business Solutions (MBS) Kirill Tatarinov! Don’t miss this great opportunity to hear directly from these powerful speakers about the latest strategy and future plans for Microsoft Dynamics®.
Benefits include,
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During Convergence, event areas are open to attendees for approximately 39 hours over 4 days
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Some of these sessions contain presentations by other customers, giving real-life examples and insight on using Microsoft Dynamics business management software to achieve the maximum strategic benefit.
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Valuable time spent networking in the Expo, where you can meet top experts and leading solution developers as they explore comprehensive business solutions.
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Take advantage of networking opportunities with peers and partners in the Convergence Experience Centre, and through Convergence Connect.
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A truly motivational experience for key people.
Microsoft Dynamics Convergence 2012 is in Houston Texas March 18th – 21st.
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This is a great opportunity to find out the future direction of your business applications Dynamics AX or Dynamics CRM.
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Adaptable Solutions will have a stall at this year’s Convergence.
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We will also be attending to assist you in Houston.
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Call us for more information or to discuss why you should go.
Posted by John Biggs on Thu, Jan 19, 2012
Up to 85% off the price of PSA software
Effective October 3, 2011, and available until the end of the business day on June 22, 2012, all new customers that meet the eligibility criteria can take advantage of this special offer. Offer is valid for Microsoft Dynamics SL.
Microsoft is excited to announce the Give Me 5 Promotion for Microsoft Dynamics SL. Under the terms of this offer, Microsoft is making special pricing available. New customers may be able to license from their resellers an initial Foundation Pack, including the first user, plus four (4) additional users, for the Suggested Retail Price (SRP) of NZ$3,600.
Why Microsoft Dynamics SL?
Project-driven organizations—such as firms in the Engineer, Consulting, Marketing and Planning, —must meet specialized customer, accounting and project management, requirements that aren’t always supported by traditional accounting and business management software.
Microsoft Dynamics SL is designed to help you easily manage complex project accounting. You’ll streamline processes and get real insight so that you can estimate projects correctly—and always deliver them on time and on budget. The end result? Greater control, increased profitability, and more flexibility to grow your business.
For more informatio see microsoft website. This is in USD and the offer is NZ$3,600. Here
Find out more about Adaptable and PSA Software
Posted by John Biggs on Tue, Jan 10, 2012
Adaptable Solutions has signed as an Assistance PSA software vendor to strengthen the professional services vertical.
Assistance PSA is based on a very successful application Assistance PSO, which was written by Assistance Software of The Netherlands. The original product interfaced to Microsoft Dynamics CRM, Microsoft SharePoint and Microsoft Dynamics AX.
With the release of Microsoft Dynamics CRM 2011, Assistance Software rewrote the PSO functionality within Microsoft CRM 2011 to provide a true xRM product for professional services organisations. Assistance PSA uses the standard functionality of CRM 2011 which provides the integration to both AX and SharePoint.
With Adaptable Solutions’ strong background of working with Professional Services Organisations usings Microsoft Dynamics SL, Assistance PSA became a logical addition to broaden our offerings to Professional Services companies.
We saw Assistance PSA demonstrated at the Microsoft Worldwide Partner Conference in New Orleans and have followed the developments with great interest. We now have signed a Premier Partnering Agreement and offer PSA to New Zealand customers.
Assistance PSA utilises the sales process of Microsoft Dynamics CRM 2011, extending the capability with project functionality linked to CRM opportunities - Opportunity to Projects. We can define the type of project, create a budget and schedule resources. The addition of time sheet and expense functionality allows the costs to be accumulated against the projects and facilitate billing. Billing created in PSA sends the invoice to Dynamics ERP or existing ERP application.
PSA is ideal Professional service ERP application based on the familiar user friendly look and feel of Dynamics CRM.
It comes in both On premise and Hosted options and it can scale from a few to 1000 users.
Posted by Brian Biggs on Tue, Oct 11, 2011
Earlier this month Microsoft released Rollup Pack 4 for CRM 2011. For those of you not familiar with Rollup Packs, these are packaged deliveries of hot fixes, minor enhancements and performance tuning and are traditionally released every 6 weeks.
Full lists of fixes are available on the links at the end of this blog but although high in volume, most are fixes for minor defects. A couple of the more relevant include:
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When you use the Mail Merge function to send an email message that has an attachment in the Microsoft Dynamics CRM 2011 client for Outlook, the full location of the attached file is displayed in the file name of the attachment.
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All email messages that are generated by the Mail Merge function have the same regarding contact.
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Correcting the unhandled exception error that occurs when merging duplicate records.
These Rollup Packs can either be installed manually or as part of a windows update, we strongly suggest that Rollup Pack 4 is only installed manually. The main reason for this is that Rollup Pack 4 cannot be removed as there are specific database updates that get applied and therefore there is no ability to unregister. It is therefore of utmost importance to perform all necessary database backups before commencing rollout.
If you have any questions or concerns about Rollup Pack 4 please contact us via your usual support channels or at crmsupport@completesolutions.co.nz
Announcement of availability and fixes
Download link for Rollup Pack 4
Posted by John Biggs on Wed, Sep 21, 2011
There has been a lot of excitement around CRM 2011 since its launch in February this years.
As a leading provider of Microsoft CRM Adaptable Solutions (Complete Solutions) is excited to provide an informative seminar to help you make an informed decsion.
See how you can get a 30 day free trial -MS CRM FREE TRIALof CRM Online.
Join us for a FREE seminar to see the powerful changes Microsoft is bringing to the market with Microsoft Dynamics CRM 2011.
Date: Thursday, October 6, 2011
Time: 11:00am - 1:00pm
Venue: Adaptable Solutions - Auckland office
REGISTER
Microsoft Dynamics CRM gives your organization the ability to improve customer satisfaction, shorten sales cycles and ultimately increase the lifetime revenues of current and potential customers.
Use it within Microsoft Office Outlook, a Web browser, a custom portal, a Microsoft Office SharePoint portal, or a mobile device.
Microsoft Dynamics CRM offers flexible purchasing options to suit your company:
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Deploy on-demand or on-premise, and easily switch options if your needs change
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Buy it outright, finance, or subscribe
Join us for the seminar and learn how Microsoft Dynamics CRM 2011 can help you to:
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Streamline and automate your sales process
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Retain and enhance customer loyalty
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Mobilize your sales force
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Enhance reporting of key information
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Accelerate line of business application development through xRM
The seminar will also cover:
Posted by John Biggs on Wed, Sep 14, 2011
Complete Solutions wins Dynamics Presidents Club in 2011.
Complete Solutions was recognised with the award of Microsoft Dynamics Presidents Club. This acknowledgment came during the Microsoft Worldwide Partner Conference 2011 (WPC), the company’s annual premier partner event, which took place this year in Los Angeles. WPC provides Microsoft Corp.’s partner community with the largest opportunity to learn about the company’s road map for the upcoming year, establish connections, share best practices, experience the latest product innovations and learn new skills.
In a press release from Microsoft they said The Microsoft Dynamics President’s Club honors high-performing Microsoft Dynamics partners whose commitment to customers is reflected in their business success and growth. This prestigious group represents the top 5 percent of Microsoft Dynamics partners worldwide. Membership is granted based on their continual, committed efforts aimed at offering solutions that meet the needs of their customers.
“Microsoft is proud to recognize Complete Solutions for its outstanding sales achievement,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “This honour is a direct reflection of Complete Solutions outstanding group of employees and management team, all of whom should be very proud of this accomplishment. Complete Solutions plays a very important role in the growth and success of Microsoft Dynamics.”
Complete Solutions is dedicated to helping customers find the best solutions and services to accommodate their business needs and further their success, while exceling in customer satisfaction. By collaborating with the teams at Microsoft, Complete Solutions maintains a comprehensive understanding of the Microsoft Dynamics platform to provide innovative solutions, services and unparalleled value to Microsoft Dynamics customers.
Complete Solutions attributes the award to its leading position in sales and implementation of Microsoft Dynamics CRM.
This is the second time Complete Solutions has achieved this status.
Posted by John Biggs on Fri, Mar 25, 2011
Adaptable Solutions offers one-stop shop for Microsoft Dynamics CRM, AX and SL.
Complete Solutions DG Ltd. and Adaptable Solutions Ltd. announced a merger, and will begin trading as Adaptable Solutions Ltd. effective immediately.
This merger strengthens Adaptable Solution’s position as one of the leading Microsoft Dynamics partners in New Zealand, with its offering now encompassing Microsoft Dynamics CRM, Dynamics AX and Microsoft Dynamics SL solutions.
Existing staff numbers have almost doubled, with 10 CRM and ERP certified specialists joining the team – producing the most experienced Dynamics support team in New Zealand.
Managing Director and founder of Adaptable Solutions, Duncan Cox, believes the time is right to take full advantage of the growth in integrated CRM, ERP and cloud computing.
“Organisations are increasingly extending the use of ERP systems to include CRM. They want the power of Dynamics CRM from a single supplier. In consolidating the support and sale of Microsoft Dynamics AX and SL, and adding greater resources to the business, the merger allows us to take full advantage of the growth in integrated CRM,” says Duncan.
“Microsoft’s recent release of CRM Online also enables us to offer a cloud computing solution, a technology we expect to see emerge as a force in the ERP market in the near future.”
Lindsay Zwart, Microsoft Dynamics New Zealand Manager, says this merger is an exciting time for the industry.
“The success of this new organisation lies in the experienced staff and breadth of offering. This represents a time of strength in the Dynamics industry – we anticipate partners and customers focusing further on cloud solutions and competition increasing as they rise to the standards set by Adaptable Solutions.”
The merger is being effected by the issue of 40% of the shares in Adaptable Solutions Ltd to Complete Solutions DG Ltd which in turn is owned by Data Group Ltd and interests associated with John Biggs. The company directors will now include Duncan Cox as Managing Director, John Biggs as Director of Sales and Marketing, and Rollo Gillespie and Richard Carlyon as Directors.
For more information,
John Biggs, Adaptable Solutions Ltd, +64 9 302 6220, j.biggs@adaptable.co.nz
Posted by John Biggs on Tue, Mar 22, 2011
For a limited time only a world class time and expense billing solutions is available at a special introductory offer. For under $10,000 in software cost it is possible to operate a medium sized business.
Microsoft is offering Dynamics SL, formerly known as Microsoft Solomon, a 3 for 1 price deal that allows medium sized firms to get into word class solutions to run their business.
Dynamics SL is being used in a number of New Zealand companies that require:
- Time entry
- Expense entry
- Project and contract management
- Customised billing
- Financial Application
Dynamics SL has a long heritage of providing solutions in the engineering, planning, architecture and media related industries.
Dynamics SL has been
- rewritten in VB.Net
- has Web service connection to Financials and Project controller
- powerful Role centre user interface
- integration to SharePoint
- Microsoft look and feel
A powerful back office and web from end based on Windows SharePoint has proved a successful combination which has allowed professional Services organisations to grow revenue and profitability.
This offer is for a limited time only. Includes a modern application for less than $10,000, Time and Expense billing system, 3 users for the price of 1.
SL Project Modules
Posted by John Biggs on Thu, Mar 17, 2011
In the new world of Microsoft Dynamics CRM Online a new term has arisen called ‘Partner of Record’. This is the official way that Microsoft describes the partner chosen by a client to guide them through the selling and implementation process.
What should a client look for when assessing a Partner is what the partner can offer and how much will it cost. There are four areas where you will look for assistance.
- Initial information, maybe a demo, and answering questions.
- Implementation.
- On-going support.
- Additional Consulting.
Because of its nature many of these services need to be delivered via the web.
If you choose Complete Solutions as your Partner of Record we will agree to do the following:
- Answer your questions and provide you access to our knowledge base, online questions, live meeting demos etc.
- Provide an implementation methodology, which we have trialled, at $4500 for 5 users, so we allow $900 per user. This includes design, customisation, setup, and training. The implementation methodology is a guideline only and is flexible to meet your needs.
- On-going support - we will offer $20 per user per month for 5 to 20 users.
- Consulting - give you a price that will help you make the most out of your system.
Start today!
Sign up and when you receive the welcome email look for Complete Solutions as you partner of record, or ring me on 09 302 6220 – John Biggs.
Also have a look at this blog post
Microsoft Dynamics CRM Online is launched
Posted by John Biggs on Wed, Feb 09, 2011
There are a number of options out there, and in choosing the right CRM, sales and marketing professionals need to consider a number of things like price, ease of use and mobile integration.
Microsoft Dynamics CRM Online offers an affordable alternative to those who want CRM integrated with their Outlook e-mail and CRM system that is easy to configure and customize to meet specific business needs.
Microsoft Dynamics CRM 2011 Online's big benefit is its capability to scale up or down depending on the ongoing needs.
Each country is offering its own pricing and in New Zealand the introductory price is $52.50 per user per month for a minimum of 5 users and a 12 month contract. There is also educational and charity pricing, Enterprise pricing and the option to convert on premise license CALs to Licenses for Online access.
If you need any help to take advantage of this exciting offer contact us and we will help you with the FREE TRIAL.
See also our post 6 Reasons why Cloud Computing and Microsoft Dynamics CRM 2011