Partner Of Record - a new term with Microsoft CRM Online
Posted by John Biggs on Thu, Mar 17, 2011
In the new world of Microsoft Dynamics CRM Online a new term has arisen called ‘Partner of Record’. This is the official way that Microsoft describes the partner chosen by a client to guide them through the selling and implementation process.
What should a client look for when assessing a Partner is what the partner can offer and how much will it cost. There are four areas where you will look for assistance.
- Initial information, maybe a demo, and answering questions.
- Implementation.
- On-going support.
- Additional Consulting.
Because of its nature many of these services need to be delivered via the web.
If you choose Complete Solutions as your Partner of Record we will agree to do the following:
- Answer your questions and provide you access to our knowledge base, online questions, live meeting demos etc.
- Provide an implementation methodology, which we have trialled, at $4500 for 5 users, so we allow $900 per user. This includes design, customisation, setup, and training. The implementation methodology is a guideline only and is flexible to meet your needs.
- On-going support - we will offer $20 per user per month for 5 to 20 users.
- Consulting - give you a price that will help you make the most out of your system.
Start today!
Sign up and when you receive the welcome email look for Complete Solutions as you partner of record, or ring me on 09 302 6220 – John Biggs.
Also have a look at this blog post
Microsoft Dynamics CRM Online is launched