Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. With sales, marketing, and customer service modules, Microsoft Dynamics CRM delivers a fast, flexible and affordable solution that enables closer relationships with customers and helps our clients achieve new levels of profitability. Complete Solutions has been active in the CRM market since 1998 and has implemented over 200 projects since then. In 2003 we made the strategic decision to concentrate on Microsoft Dynamics CRM and have completed over 40 projects. Complete Solutions has been recognised as a leading supplier of Microsoft Dynamics CRM in New Zealand.

2008 NZ Microsoft Reseller of the Year

2006 NZ Microsoft Reseller of the Year

2005 NZ Microsoft Reseller of the Year

2005 Microsoft Presidents Club CRM

The Microsoft strategy is to provide CRM systems that work the way users do, work the way technology does and work how IT wants them to. This leads to greater acceptance and take up as well as a reduction in learning costs. Microsoft CRM is embedded within Outlook and integrates seamlessly to Word and Excel. We currently have customers who range from five to 250 users of CRM and we use it in house ourselves.